Optimizing operations and reducing costs with Human Cloud Solution
We simplify your everyday requirements with a human cloud, offering expert solutions at affordable rates through industry best practices.
Organizations want to eliminate operational distractions and trim costs without compromising the quality of the services that keep the lights on.
Many of these services, such as a helpdesk, procurement, digital marketing, and HR requirements (application tracking, talent acquisition, compliance, payroll management etc..) are essential but do not add value to an organization's core business. In addition they lack internal expertise for developing digital strategies, custom applications, and managing technology infrastructure effectively.
First Mile offers clients a way of managing these everyday
requirements by providing a human cloud. Our expert team utilizes industry best practices, advanced tools, and extensive client experience to provide these services in an affordable, low-cost model (fixed or pay-as-you-go).
Shared services
Where can our shared services be used?
Functional areas
IT services
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Human Resource Management
Spanning candidate pre-filtering (diversity and inclusion focused), interview management, candidate scoring, onboarding, employee lifecycle management, payroll, and exit interviews. -
Financial Services
Associated with billing, invoicing, accounts payable/receivable, payroll, statutory reporting and compliance. -
Procurement
That lets organizations benefit from economies of scale and improved service delivery—while providing supply partners with an exceptional experience. -
Digital Marketing
That meets business goals and targets using the latest (scalable) tools, technologies, analytics, standardized processes, and reporting while saving time.
Digital
- AI/ML
- RPA
- BI &Analytics
- Mobility
- UX/UI
Cloud Services
- Advisory
- Application Development
- Migration
- Security
- Managed Services
Product Engineering
- SaaS-fication
- Lab-on-Hire
- Digitalization
QA & Testing
- Advisory and Consulting
- Intelligent Automation
- Accessibility Assurance
- Security / Functional Testing
- Performance Testing/ Engineering
- ERP Testing
- Customer Experience Testing
Infrastructure Services
- Data Center Management
- Server Management
- Storage, Network & Security Services
- Digital Workplace Services
- Cybersecurity
- BCP/D
App Modernization
- Custom Development
- Maintenance
- Migration
- Integration
- EDI Services
- UX/UI
Professional Services
- Time and Material
- Extended Delivery Center (EDC)
Learn more about IT services
How our shared services work for you
We understand that one size doesn’t fit all. That’s why we offer a range of flexible program options tailored to meet the diverse needs of both organizations and individuals:
Cost Savings
Are the most immediate and obvious benefit while eliminating redundant processes
Lean Operations
That depend on external expertise, the latest tools, and standardized processes while applying an innovation mindset and a problem-solving approach.
Improved Performance
Enabled by letting the organizational leadership focus on strategic and core business requirements.
Improved Flexibility
With services that can be scaled up/down or enhanced without adding/reducing organizational assets and talent.
How our shared services worked for our clients
- A Retail client engaged us to track their shipments, enabling them to use the granular reporting data to separate product costs from shipment costs, creating new opportunities to optimize shipment processes and lower costs.
- A Banking client used our team of consultants to improve the omnichannel experience for their customers.
